Refund policy

We want you to love your purchase! If you're not satisfied, here's what you need to know:

1. Eligibility:

   • Returns must be initiated within seven days of receiving your order.
   • Items must be unused and in their original packaging.

2. How to Return:

   • Contact our support team with your order number and reason for return.
   • We'll provide instructions for how to return the item.

3. Refunds:

   • Refunds are issued to the original payment method.
   • Expect your refund within ten business days after we receive your return.

4. Exceptions:

   • Some items may not be eligible for return (check product page for details).
   • Damaged or defective items? Contact us right away for a solution within three days.

5. Contact Us:

   • Reach out to our support team with any questions or concerns. prismpenworks@gmail.com

Thank you for choosing us!